Spectrum Internet Notice

Spectrum is upgrading speeds in the area to 200-300 mbps speeds,with no price increase.

Contact Charter Billing, not Tech Support. Slow speeds are most likely due to not having the upgrades now available.

Also, they will also check to see if the modem you have is capable and compatible with the upgrade,

if not they will have to replace the modem before they can do the upgrade for the customer.